Privacy Policy

Scenic Luxury Travels (hereinafter referred to as “Scenic Luxury Travels”, “we”, “us” or “our”) understands and respects the importance of privacy of its users (hereinafter referred to as “You” or “Your”). This Privacy Policy sets out the basis on which any personal data we collect from You, or that You provide us, via the website https://www.scenicluxurytravels.com (hereinafter referred to as “the website”) will be processed by us. Confidentiality of information provided by You will be maintained. Scenic Luxury Travels includes its Subsidiary Companies.

This Privacy Policy is applicable to any person/s who book/purchase/intend to purchase/enquire about any product(s) and/or service(s) made available by Scenic Luxury Travels through its website as well as offices including corporate office, branch offices, and preferred sales partners. By making a booking/purchase or submitting Your personal data via the website or any offices, You agree to the transfer, storing, or processing of such information. If You do not agree to Scenic Luxury Travels’ use of Your personal data, we cannot accept Your booking and You should not use the website.

Collection and Use of Personal Information

You may be asked for personal information anytime while making a booking/purchase via the website or any other customer touch points. This may include, but is not limited to, name, address, email address, telephone number, date of birth, credit/debit card number (in encrypted form) with expiration date, banking details, Aadhar Details, PAN Details, Visa related documents (photographs, Bank Details, Business/Company Details, etc.), Passport Details (passport number, issue date, expiry date), mobile number, Professional Qualifications/details, etc. We may keep a record of Your email or other correspondence, and if You call us by telephone, we may monitor and/or record phone conversations for training and customer service reasons.

Purpose of Collecting Personal Information

The predominant purpose in collecting, storing, transferring, or sharing the information is to:

  • Communicate with You regarding bookings/purchases;
  • Send booking confirmations;
  • Keep You updated regarding transaction status;
  • Send verification/alert message(s) or email(s);
  • Notify and update the changes in bookings;
  • Resolve complaints and disputes;
  • Allow our customer service department to contact You;
  • Detect and prevent fraudulent or criminal activity;
  • Carry out our obligations arising in connection with any contracts entered into between You and us, or between You and a third-party supplier;
  • Ensure that content from the website is presented in the most effective manner for You.

Cookies

This Site uses cookies to distinguish You from other users. Some of these cookies are essential to make the website user-friendly and work properly, to allow You to make Your bookings/purchases, and to enable us to serve You better and more efficiently.

Third-Party Website Links

You may find links to third-party websites on our website. These websites have their own Privacy Policies, and we do not accept any responsibility or liability for their policies or processing of Your personal information. Please check these policies before You submit any personal data to these websites.

Parties With Whom Your Information Is Shared

In order to improve service efficiency, Your personal information may be shared with our Holding Company, Subsidiary Company, associate Companies, Subsidiary of our Holding company, or an entity which controls, is controlled by or is under common control with us. We may also share Your personal information with our Service Providers and Business Partners who are involved in fulfilling Your booking/purchase.

Data Protection and Security

Information transmitted via the internet is never completely secure, but we are committed to protecting Your data. We use SSL (Secure Socket Layer) Technology to encrypt all information transmitted by You.

Changes To This Privacy Policy

By using our site, You agree to comply with this Privacy Policy. This policy is subject to change; we will provide notifications of any significant changes to this policy on our website or through our services.

Contact Us

If You have any questions or concerns about our Privacy Policy or data processing, please contact us at:

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